+ cleanup
+ mitigation
+ repair
When disaster strikes, time is of the essence.
Floods, fires, hurricanes, earthquakes, tornados, natural or man-made disasters strike without warning. Homes and businesses can be devastated within minutes.
For fast response and proven results, you can count on
+FLOOD DOCTOR.
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WHAT THEY SAY, ABOUT US.
Flood Doctor came out and inspect my house for water damage and mold. They came outwithin 40 minutes. The office and the tech that came to my house put me at ease during a verystressful situation. The work was done in a timely matter and pricing was very reasonablecompared to other bids I received.
My mom had a sudden leak in her house and it was a mess. I live pretty far from here so I wasunable to get to her and help immediately but Flood Doctor got there immediately and helpedher out with everything including her insurance. I'm so thankful for the crew that helped mymom and literally held her hand through the entire process even when they were done withtheir portion of their job. Everyone I spoke with over the phone was super professional as well.
We had a flood in our bathroom and Fred from Flood Doctor was nice, mellow and soknowledgeable. I felt so comfortable with having him take care of our bathroom. He and histeam were fast, efficient, and dealt with my insurance company. I would definitely call Steveagain. He is a superstar!
We reached out to Steve to see if he could help us with some mold remediation after an ongoing roof leak. He scheduled the estimate within a day and the work within three days. Steve and his team finished cleaning out the area, placed high-powered air cleaners in the well-sealed up containment area, and sealed it up extremely well. When the mold testing company came, they kept saying how impressed they were by the cleaning and sealing job. Amazing work, Steve and his team from Flood Doctor company! Thank you!
They were able to dry out our first flooding issue miraculously, checking in regularly to make sure progress was going smoothly and adjusting machines as needed. This time, they're working on a massive flooding leak that tore through two floors of our condo (plus helping other condo units that were affected). There is SO MUCH WORK and the guys aren't batting an eye. I feel lucky to have them supporting us as they work to dry out our home.
I cannot even begin to thank Steve and his team of experts for what an amazing job they did for me for one of my clients they needed a last-minute job done on a HUGE FLOOD and they worked extremely hard and left a lot of different tools to dry out as much as possible everything and before hiring them for the job I did my research very diligently and I knew that this was going to be the company for me because from the very start when I contacted Steve for the very first time he answered all my questions right away. He even came to do an estimate and tell me what is the procedure to move forward and he told me to step by step what they going to do and how easy he assured me it was going to be dealing with the insurance companies I'm just basically made me feel that I have no worries at all even though the flood had me worried big time because I thought that I basically could not do anything for my clients!
had a Water Damage due to the rain and I reached out to this Company. I spoke with Steve and he was very helpful and on time he came out to our place and explained the whole process and he made sure everything was taken care of. Steve and his crew were great and very helpful and he attended to all our needs and questions we had. Flood Doctor made the whole process of our house finally coming together once again very easy. I highly recommend them and I will be using them for any future problems
These guys are the best! I had a disaster at my house that involved a plumbing problem and water damage. My plumber called Steve from Flood Doctor and he came out immediately on a Sunday, made an initial assessment of the damage, brought his equipment to begin drying the affected areas, helped me deal with my insurance company, and basically was representative during the whole process of fixing my home. I'm a single woman homeowner and would have been totally lost without the help I received from these guys. I highly recommend this company!
I had a serious leak from the ceiling in the living room and Steve and his staff did a professional, quick and amazing job. Since then there has been no problem with liquidity when there is rain. I highly recommend this company, they really did good work.
I highly recommend Flood Doctor!!! Our water heater burst, and Steve and all of the great people at Restoration Doctor were there to help us every step of the way. They took really good care of us. Steve is extremely knowledgeable and professional. He's a great quarterback, and the husband and I needed help coordinating and dealing with everything. We had a good feeling about Flood Doctor and Steve from the start.
Steve is awesome I would give him 10 stars if I could. He and his team were very efficient, respectful, and gave us so much guidance, he had dryers at my house within a day getting moisture out and speeding up the drying process. Not to mention he was able to meet me during the walk-through with the insurance adjuster and advocated for us. I would recommend him in a heartbeat. I'm not a big online reviewer but he definitely earned this as he is such an awesome guy.
Looking at all the fake reviews that just happened to have all been within the last 3 weeks tells me this company is nothing but a front to run an insurance scheme. DO NOT do business with these clowns.
What a disaster of a business who lies and cheats to fraud their customers. Good luck explaining this to Maryland Insurance Administration. Unprofessional flood doctor but Professional fraudsters.
Steve’s team were wonderful! Professional and courteous they came the next morning and got the job done neatly and timely. Steve explained everything very well and all worked very hard. Steve’s team followed up a few days later to inspect and remove humidifier and applied a bit more odor treatment. Again, Steve showed his knowledge, integrity, professionalism and complete commitment to ensuring I was satisfied with the work done. They all are truly exceptional. If you haven't given them a raise in a while please do. I will be referring your company.
Fantastic company with top-notch customer service. We had water damage in our home and the Flood Doctor folks were there in no time to get everything taken care of and properly torn out. They were also extremely helpful working with the insurance company and getting our stuff into storage during the rebuild. Steve provided top-notch customer service, was responsive and professional and helped ensure the job got done right. The workers were also meticulous in documenting everything properly for insurance. Highly recommend.
I truly cannot recommend Flood Doctor enough! We used them in a truly scary time when there was water everywhere and we didn’t know who to call. Dave was extremely prompt in responding, and arrived at our home to assess the situation within 30 minutes. He had a team close behind him with everything that could possible help the situation, from dryers and towels, to contractors and electricians. I honestly could not recommend this company more if I tried. 5 stars!!
The staff at Flood Doctor was very friendly and helpful. They made working with insurance very easy. The water mitigation crew was excellent and the remodeling and restoration guys did an amazing job restoring the areas that were affected by water. Everything took about two weeks from start to finish -- about 3 to 4 days of that we were all just waiting for my insurance adjuster to approve of all the different restoration estimates. Once they did Flood Doctor had their guys back in their immediately to finish up.
We used Flood Doctor for flood remediation in September. The entire experience was awful to say the least. Communication was poor, they missed numerous appointments and delayed the process so much that an extensive amount of additional damage occurred in the affected areas and mold began to form. I made numerous attempts to contact Frank (Manager) and rarely received a response. When I did get a response, it was extremely vague. When he did "schedule" appointments, in most cases nobody showed up. It got to the point where we needed to have another company come in a do what Flood Doctor was hired to do. They sent me an invoice, and I sent it to the insurance company for processing, despite my hesitation to have them paid...since they didn't do what they were hired to do. The insurance company has indicated they are processing the invoice and they have asked Frank and Flood Doctor for additional information. Frank has refused to provide this information and is now threatening to send my account to collections. When I expressed my displeasure with their service, Frank literally told me I should "govern yourself accordingly" and pay by Friday. I wouldn't wish this company on my worst enemy.
I imagine most water damage restoration companies would plan for the holidays to have people working. Flood doctor was the only one that showed up to my place in Arlington, they really are a 24/7 emergency company. Highly recommend!
One of the best companies I have every worked for. We truly enjoy what we do. If you're in need of emergency water damage restoration services, Flood Doctor are the ones to call first.
<services>
WHEN DISASTERS HAPPEN, FLOOD DOCTOR IS ON CALL.
We provide strategy, guidance, and execution to mitigate, cleanup, and restore damaged properties of all sizes, in all categories.
Emergency?
Give that big ol’ button a click to schedule and we’ll send you one of our IICRC certified Rapid Response Teams.
Emergency?
Give that big ol’ button a click to schedule and we’ll send you one of our IICRC certified Rapid Response Teams.
<about us>
WHO WE ARE
Property Restoration Experts
We’re not a franchise operation or a fly-by-night restoration company. We offer more recovery solutions and specialized restoration services than any other company in Northern Virginia, Maryland, and the greater Washington, D.C. metro area.
As an industry leader with 20+ years in the property restoration industry, Flood Doctor has extensive experience and expertise in water damage restoration, environmental services, water damage cleanup, water extraction, and structural drying.
LICENSES
Class-A Contractor | DPOR
Commercial Building (CBC)
Residential Building (RBC)
License No. 27-05155505
License No. RLD05374
Class-A General Contractor
Maryland MHIC
WE PROVIDE PEACE OF MIND
Over 15,000 Loving Customers
9812
Northern Virginia
5686
D.C & MD
WE WORK SEAMLESSLY WITH
AND MANY MORE…
Report a loss from anywhere, anytime.
Rapid Response 24/7
Quick Action
On-site Management
Dedicated Project Managers
Complete Assessment
Direct Insurance Billing
awards & associations
Angie’s List Super Service Provider
2010 – 2021
Flood Doctor is proud to have been awarded the Angi’s Super Service Provider award every single year since we joined the Angie’s List family of quality service providers.
Crawford Contractor Connection
2011 & 2015
Flood Doctor has received the distinguished Crawford Connection Golden Hammer – Excellence in Achievement Award for ranking in the top 200 of the more than 4,000 contractors in the U.S. and Canada. This special recognition is awarded based on performance criteria and overall quality of service and professionalism.
Best of
houzz – Service
2014 – 2021
Best of Houzz is the people’s choice award. It is the Houzz community’s pick of top-rated professionals around the world. There are 2 types of awards to be won; Design and Customer Service. Flood Doctor is proud to have been submitted and awarded the Houzz Customer Service award 6 years in a row.
Disaster Kleenup
International
2010-2021
The DKI DIAMOND Claims Award is presented to DKI Restoration Contractors who excel in providing a high level of service, reporting, and assistance relative to property loss claims.
Best of
HomeAdvisor
2014 – 2021
Flood Doctor is pleased to announce we have been named a recipient of Best of HomeAdvisor Award 6 years in a row. This award honors top-notch professionals who provide extraordinary quality, service, and value in the home improvement and maintenance industries.
Northern Virginia
Chamber of Commerce
2012-2022
Presented by the Northern Virginia Chamber of Commerce, the Outstanding Corporate Citizenship Awards honors and celebrates the leadership of individuals, businesses, and nonprofits that serve as powerful champions for good in the greater Washington area.
Restoration
Industry Association
2017 – 2021
Innovation in Restoration: This award for Innovation in Restoration is awarded to a contractor or firm for a residential or commercial restoration project, which does not include building reconstruction, but may include the restoration and/or remediation of a structure and its contents.
Fairfax County
Chamber of Commerce
2012-2022
Presented by the Fairfax County Chamber of Commerce, the Outstanding Corporate Citizenship Awards honors and celebrates the leadership of individuals, businesses, and nonprofits that serve as powerful champions for good in the greater Washington area.
<why us>
RAPID RESPONSE
When dealing with water damage, getting a plan in place within 24 hours is key to retaining the integrity of the structure and drywall. We’ll arrive, get a unique, customized plan in place, and start the process fast. Most homes can start drying the same day the homeowners agree to the plan. Water Remediation
QUICK ACTION
Part of drying a house and cleaning it is knowing what you are doing, not learning on the job. Our team is local, and understands Virginia’s soil and water tables, but uses national standards. We’ve got thousands of happy customers in Northern Virginia, Maryland, and Washington DC, and if you look through our testimonials, we probably have one from your town. We’re a hometown team, so your neighbors are our neighbors. Try our Water Remediation Services.
ON-SITE MANAGEMENT
We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.
DIRECT BILLING
Policyholders don’t want hassles. We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process. You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction. In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.
Emergency?
Send us a service request and one of our project managers will contact you within minutes. Our Rapid Response units are typically on-site within an hour of initial contact.