Flood Doctor has worked water losses across Northern Virginia, Washington DC and Maryland since 1999. Crews stage out of our Vienna headquarters at 8466D Tyco Rd, which puts most of Fairfax County, Arlington and Alexandria inside a short drive. The response target is 60 minutes, day or night, weekends and holidays included.
Coverage runs county-wide, not by a list of ZIP codes. If you are in Fairfax, Loudoun, Arlington or Montgomery County and your address is not named below, call anyway; the answer is almost always yes. We are licensed in all three jurisdictions, so a crew can cross the river without a subcontractor.
Cities we cover in Northern Virginia
Crews run out of Vienna, so the inner Beltway cities are minutes away and the Dulles corridor is a straight shot down the toll road. Every city below has a team assigned to it.
Arlington, Alexandria, Falls Church
Old Town, Del Ray, Ballston, Clarendon and Rosslyn. Mostly older row homes and mid-rise condos, where a supply line failure on an upper floor runs down through three units before anyone notices.
Fairfax, Vienna, Tysons and McLean
Our home turf, including Mantua, Kings Park, Dunn Loring, Merrifield, Pimmit Hills and Langley. Large single-family homes with finished basements, the losses that need LGR dehumidifiers running for days, not hours.
Reston, Herndon, Ashburn, Great Falls
Lake Anne, South Lakes, Town Center, Fox Mill, Brambleton, Broadlands and Lansdowne. Newer construction on the Loudoun side, where sump pump failures and storm water intrusion drive most of the calls we take.
Washington DC, Maryland and south Fairfax
We hold licenses in all three jurisdictions, so crossing the river or the state line does not slow a job down or hand it to somebody else.
Washington DC
DC license #420222000069 covers residential and commercial work citywide. Row houses with below-grade English basements and office suites in older buildings are the two calls we get most from inside the District.
Bethesda, Potomac and Rockville
Maryland work runs under MHIC #139079. Montgomery County crews handle the same scope as Virginia: extraction, drying, mold remediation and the claim paperwork, with no separate contractor brought in halfway through.
Springfield, Lorton and Burke
South Fairfax County, including Kingstowne and Fairfax Station. Older sewer laterals and high water tables here mean a good share of these jobs start as grey or black water and need containment.
What a local crew changes about response time
A 60-minute target only works if the truck is already nearby and already loaded. Distance is the part most national franchises cannot fix from a call center.
60 minutes, 24 hours a day
Call at 2am on a Sunday and a technician is dispatched from Vienna, not routed to a voicemail box. Empty roads inside the Beltway at that hour are the reason the 60-minute target holds overnight.
Extraction gear rides on the truck
Truck-mounted extractors, air movers, LGR dehumidifiers and HEPA air scrubbers ride with the first crew. An Ashburn job never waits on a second trip back down the toll road, so drying starts on the same visit.
Crews know the local building stock
Where an older Arlington bungalow hides its plumbing, how Reston townhouse foundations drain, which county inspectors want what paperwork. That knowledge shortens the search with thermal cameras and moisture meters.
How to confirm we cover your address
Coverage is county-wide across Fairfax, Arlington, Loudoun, Montgomery and the City of Alexandria, plus all of Washington DC. If your town is not named on this page, one call settles it.
Call (877) 497-0007
Give us the address and the type of water and you get a straight yes or no on coverage, plus an arrival window. Lines are answered around the clock, holidays included.
Start the claim online
Send photos and the loss details through the claim form and a coordinator calls back. We document in Xactimate and bill your carrier directly; 8,000+ claims handled, 98% approved.
Check the license before you call
Virginia Class A contractor DPOR #2705155505, DC #420222000069, Maryland MHIC #139079, IICRC Certified Firm, bonded and insured. Every number is public record and worth verifying before anyone touches your property.
Not sure you are in range, call and find out
The county line is the thing that slows other companies down. Flood Doctor holds a Virginia Class A license, a DC license and a Maryland MHIC, so the same crew that pumps out a Vienna basement can cross Chain Bridge into the District or run up to Bethesda without handing your job to a subcontractor.
Call (877) 497-0007 for a 60-minute response target, day or night. Our office is at 8466D Tyco Rd in Vienna, and 127 Google reviews average 4.9 stars. Tell us your address; if we are not the right crew for it, we will say so.
City pages for Northern Virginia
Each city below has its own page with local response details, the neighborhoods and housing stock we see most, and the losses that come up there. Vienna is our home office; call (877) 497-0007 for anywhere else in the region.