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Flood Doctor | About Us | Water Damage Cleanup & Repair Services

Flood Doctor

+property
+restoration
+experts

FLOOD DOCTOR is the leader in disaster recovery and property restoration services in the greater Washington, D.C Metro area.
With 7 full-service locations throughout Northern VirginiaMaryland, and Washington, D.C., we are geographically positioned to respond to any disaster – large or small – within minutes.
A proven track record of superior response and unmatched resources has made Flood Doctor the contractor of choice for homeowners and businesses in the DMV area.
Flood Doctor is a privately-owned subsidiary of Restoration Services Inc. and operates under the brand name of Flood Doctor | Water Damage Restoration.
Quality Water Damage Restoration Services
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Flood Doctor | Water Damage Restoration Services Company | EST. 1999

WHEN DISASTERS HAPPEN, FLOOD DOCTOR IS ON CALL.

 

24 HOURS A DAY, 7 DAYS A WEEK.

Need an emergency board-up at 1:00 am? Flood Doctor is on call.

Flood Doctor's Rapid Response teams often cancel personal plans at the last-minute to service a client.

Flood Doctor people have sacrificed holidays to provide exceptional customer service.

Dishwasher overflows, pipe breaks, dryer fires happen every single day ... and every single day our Rapid Response teams knock it out of the park.

emergency response

Flood Doctor | Water Damage Restoration is a leader in emergency response and property damage restoration with 20+ years of experience.

 

With a current network of seven offices in Northern Virginia, Maryland, and Washington, D.C, Flood Doctor provides emergency mitigation and environmental services, helping our community overcome the overwhelming issues caused by the elements through fast, exceptional service.

Not only do we address our customers’ immediate and long term needs, but we also strive for a close relationship with them. Most noteworthy, we provide an extra level of assurance to let you know that the job is being handled by the best experts in the industry.

 

Entrust your properties restoration needs to the highest rated water damage restoration company in the DMV.

For more than 20 years, homeowners and companies around the Washington, D.C. metro area have depended on Flood Doctor to help mitigate and restore their properties.

A leader in asbestos and lead abatement, fire, water, wind, mold, and storm damage, Flood Doctors’ expert teams of licensed professionals are ready to tackle any disaster and restoration project, 24/7.

We work with state-of-the-art technology and highly trained professionals to provide paramount levels of service within our industry.

About Us | Our Mission | Flood Doctor Water Damage Restoration

We owe our outstanding reputation to:

A long history of top-flight service.

Steadfast loyalty to our clients.

And a deeply rooted culture of compassion.

OUR MISSION, VISION, AND VALUES

Our Purpose

Restoring the lives and livelihoods of our customers who have been impacted by disaster.

Our Mission

To exceed our customers’ expectations with innovative and bespoke solutions; to provide a secure and career-oriented environment for our employees.

Customer satisfaction is our top priority. We work as a team to overcome all obstacles and deliver remarkable results with exceptional speed.

Our Vision

To be the construction industry’s most trusted partner for Property Restoration.

Loyalty, Integrity, Commitment

Our Values

Teamwork

Flood Doctor has multiple divisions and locations.

Working together is how we leverage our employees’ experience and what makes us the leader in the industry.

We cross-train between departments to ensure that our employees are fluent in all subject matters.

We believe in sharing best practices among locations and divisions to optimize our performance.

Excellence

We are focused on hiring and training only the highest quality employees.

Our extensive interviewing and credentialing process ensures that you work with the best and brightest.

We treat every client and employee like family and use feedback to refine and uphold the highest standards in the industry.

Customer First Approach

Our number one priority is the safety and satisfaction of our clients.

The foundation of our 20+ years of outstanding service is built on overwhelmingly positive customer experience, delivered by a tightly-knit team that lives and breathes success.

Flood Doctor is dedicated to go above and beyond the call of duty to protect our customers and provide unparalleled service.

Meet our dedicated team

Management

RSI Group has a highly skilled and experienced team of managers whose backgrounds span a variety of industries.

Executive Management Team

Flood Doctor Employess

Appointed to the Flood Doctor Board as Chief Executive Officer in May 2004. Frank is an experienced Chief Executive with a strong track record of delivering long-term growth strategies and value with construction companies across diverse territories.

Frank Darakhshan
Chief Executive Officer
Bryan Andreas

Joined Flood Doctor in Jan 2010 as General Manager and took over operations in 2014. Bryan has over 22 years of management experience in the restoration industry, particularly in the areas of strategy, operations, and management

Bryan Andreas
Chief Operating Officer
Marianne Smith Executive Vice President

Joined Flood Doctor in 2012. Marianne is responsible for Flood Doctor’s operations in Northern Virginia, Washington D.C, and Orlando, Florida. Prior to assuming her current role, Marianne was RSI's Financial Controller. Before joining the company she held senior financial positions at various technology services organizations, having started her career with PwC.

Marianne Smith
Executive Vice President
George Lars

Joined Flood Doctor in 2011. George is responsible for the day to day operations and vendor relations.

George Lars
General Manager

Administrative Support Team

Amanda Swensson

Amanda joined the RSI Group in 2008 and became the head of Human Resources at Flood Doctor in 2017. Amanda is the link between Flood Doctor’s management and its employees, as her work runs the gamut from providing consultation on strategic planning with top executives to recruiting, interviewing, and hiring new staff.

Amanda Swensson
HR Manager
Amir Tabatabai

McLean, Virginia

Amir Tabatabai
Quality Control
Joseph Alvarado

Ashburn, Virginia

Joseph Alvarado
Web Development
Jenny Tran

Joined Flood Doctor in September of 2016, Jenny leads all marketing activities from social media and digital campaigns to advertising and creative projects.

Jenny Tran
Marketing

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