Across more than two decades and 8,000+ restoration jobs, the Northern Virginia, DC, and Maryland families and businesses we’ve helped have rated Flood Doctor 4.9 out of 5 stars across 127 reviews. Below are real stories from neighbors who trusted us with their water, flood, and mold emergencies — and the response, professionalism, and follow-through that earned their five stars.
The team responded immediately when our basement flooded and handled the whole emergency with total professionalism. Courteous, knowledgeable, and meticulous about the details. Highly recommended.
From the first call they were responsive and extremely knowledgeable. They arrived fast, explained every step of the restoration, and left our home cleaner and safer than before the damage. Lifesavers.
We had water damage at our business and Flood Doctor was fast, efficient, and thorough — from cleanup to drying to restoration. They minimized our downtime. I’ll use them again without hesitation.
The technicians used advanced equipment and dried every affected area thoroughly, leaving no room for mold. Their customer service was exceptional — friendly, understanding, and always ready to answer questions.
This is the company I call for any water damage. They’re quick to assign a crew to my property and have helped me in multiple instances. Reliable every single time.
Honest and direct about the issue without trying to sell me anything I didn’t need — which is rare these days. They earned my trust immediately.
A pipe burst in our kitchen overnight and they answered on the first ring at 2 a.m. Professional, fast, and they handled all the insurance paperwork. Huge weight off our shoulders.
After a slow leak turned into mold behind our bathroom wall, Flood Doctor handled the remediation start to finish and walked us through the whole process. Spotless work and total peace of mind.
Our office suite flooded over a weekend and they had crews on-site within the hour. Documented everything for insurance and got us back open by Monday. Truly a large-loss team you can rely on.
Sump pump failed during a storm and our finished basement was soaked. They extracted the water, set up drying equipment, and checked moisture daily until it was truly dry. Professional from start to finish.
Dishwasher line let go and flooded the kitchen and dining room. Flood Doctor handled the dry-out and the rebuild, and the kitchen looks better than before. One team, no finger-pointing.
What stood out was how clearly they explained each step and made sure we felt informed the entire time. Courteous, experienced, and trustworthy — they truly live up to their name.
Trusted, Certified & Verified
IICRC Certified Firm
VA Class A Contractor
Serving the DMV Since 1999
Want to see the full picture? Read more about our company and certifications, explore our restoration services, or get answers on our FAQ page. When you’re ready, request service or call (877) 497-0007 — and find out firsthand why the DMV rates us 4.9 stars.