Water damage can happen to even the most prepared property owner. No matter the cause or how significant the loss, Flood Doctor is ready to help with your residential water damage restoration project 24 hours a day, seven days a week.
Whether it’s a flash flood, a tornado, blizzard, or even a hurricane, when massive amounts of water hit your property all at once, it can turn into a severe problem. One can’t be prepared for every scenario that can cause havoc to one’s home or business. However, it’s always good to have a plan for what to do if the inevitable happens, especially if you live in a flood zone.
The two most important things a home or business owner can do are; 1-have sufficient flood insurance, and 2- know who to call after a flood. Flood Doctor’s IICRC trained and certified technicians are always on call and ready to help. When massive rainfall puts your building’s foundation to the test, give us a call; with over 20 years of experience, we’ll handle it.
Basements are the most common area of your home to be flooded. Whether it’s from heavy rainfall, a roof drainage problem, or a sump pump malfunction, water seems to always find its way into basements. One of the most common causes of basement flooding in Virginia, Maryland, and Washington D.C. homes and businesses is sump-pump failures due to power outages after storms.
It’s always a good idea to have a battery backup and an alarm system installed. Compared to the costs and headaches associated with having to deal with residential water damage restoration, it’s a no-brainer. However, if you find your home flooded, Flood Doctor technicians are trained, IICRC certified, and ready to get water out of your basement, clean and preserve your possessions, and mitigate and restore your property as quickly and efficiently as possible.
Flooding caused by sewer backups can have devastating and dangerous effects on homes and properties. CAT 3 water, as it is referred to in the water damage repair and restoration industry, often contains pathogens and bacteria that can be deadly if not dealt with properly. These pathogens can lead to infections and other serious illnesses. All water intrusions into a living space should be considered an emergency and dealt with immediately; flooding caused by water not only needs to be dealt with with the utmost urgency, but it also requires special training and certifications.
A carpet cleaning company that handles residential water damage restoration jobs on the side should not be trusted to deal with a CAT 3 loss. Our technicians train for years and have multiple certifications from local and national organizations. Flood Doctor certified technicians will not only eliminate all the contaminants but will also provide you with a third-party certification and guarantee that it was done right. We don’t just tell you it’s clean; we give you actual air samples and culture sample lab results to prove it.
When the pipe under your sink, water heater, faucet, or other appliances leak, it can be very annoying and damaging to your home. Leaking water on your floors can make its way to places you can’t see or reach.
If left to dry on its own, you run the genuine risk of mold and wood damage in your floors and cabinets. Instead of a simple water damage cleanup, you now have to deal with the much longer and more expensive mold mitigation and flood restoration project.
Most home insurance policies in our area have a cap on the amount they will pay for mold damage mitigation. It is understood that if you do not take immediate action to deal with water damage in your home, it is no longer their responsibility to cover the subsequent damages due to neglect.
Far too often, we’ve seen residential insurance claims be denied because of this. You should read your insurance policy and have a firm understanding of what is covered and what your responsibilities are as a homeowner. If you need assistance with navigating the waters of your claim, let our office staff know, and they will be happy to help.
Send us a service request and one of our project managers will contact you within minutes. Our Rapid Response units are typically on site within an hour of initial contact.